Easyjet orders with baggage not bookable
Monitoring
Partial outage
Ongoing for 3d

We have identified that this scenario is isolated to the Duffel Dashboard — when Offer Retrieve with Services, and Seat Maps endpoints are called at the same time. A fix has been deployed and confirmed working and we are monitoring.

Fri, Jan 10, 2025, 05:01 PM
2d ago
Affected components
Updates

Further updates will appear here

Monitoring

We have identified that this scenario is isolated to the Duffel Dashboard — when Offer Retrieve with Services, and Seat Maps endpoints are called at the same time. A fix has been deployed and confirmed working and we are monitoring.

Fri, Jan 10, 2025, 05:01 PM
23h earlier...

Identified

We have identified where baggage becomes unavailable in our system, and are looking to fix the issue.

Thu, Jan 9, 2025, 05:02 PM
5h earlier...

Investigating

We are currently investigating an issue with booking orders that include baggage via our EasyJet integration.

Thu, Jan 9, 2025, 11:38 AM