Identified - From Saturday 0600 GMT tomorrow until Sunday 2359 GMT we can expect the sandbox environments of some airlines to be down.
These are:
British Airways
Cathay Pacific
Hahn Air
Iberia
Lufthansa Group
Qantas
Qatar
Singapore
Southwest
This is because these airlines are users of the Amadeus Passenger Service System. Every few months Amadeus take their sandbox systems offline to refresh it.
This also means that any Orders created in their systems up to 0600 GMT tomorrow will no longer be available when the systems come online.
Jul 23, 08:33 UTC
API (api.duffel.com) Operational
90 days ago
100.0 % uptime
Today
Dashboard (app.duffel.com) Operational
90 days ago
100.0 % uptime
Today
Website and Documentation (duffel.com) Operational
90 days ago
100.0 % uptime
Today
Airline Integrations (Live) Operational
90 days ago
99.92 % uptime
Today
Aegean Airlines Operational
90 days ago
100.0 % uptime
Today
American Airlines Operational
90 days ago
99.98 % uptime
Today
British Airways Operational
90 days ago
100.0 % uptime
Today
Cathay Pacific Operational
90 days ago
100.0 % uptime
Today
Copa Airlines Operational
90 days ago
100.0 % uptime
Today
easyJet Operational
90 days ago
100.0 % uptime
Today
Emirates Operational
90 days ago
100.0 % uptime
Today
Hahn Air Operational
90 days ago
100.0 % uptime
Today
Iberia Operational
90 days ago
98.88 % uptime
Today
Lufthansa Group Operational
90 days ago
100.0 % uptime
Today
Singapore Airlines Operational
90 days ago
100.0 % uptime
Today
Southwest Operational
90 days ago
100.0 % uptime
Today
Transavia Operational
90 days ago
99.98 % uptime
Today
United Operational
90 days ago
100.0 % uptime
Today
Vueling Operational
90 days ago
100.0 % uptime
Today
WestJet Operational
90 days ago
100.0 % uptime
Today
Air Canada Operational
90 days ago
100.0 % uptime
Today
Qantas Operational
90 days ago
100.0 % uptime
Today
Airline Integrations (Sandbox) Major Outage
90 days ago
99.06 % uptime
Today
Aegean Airlines Operational
90 days ago
100.0 % uptime
Today
American Airlines Operational
90 days ago
100.0 % uptime
Today
British Airways Major Outage
90 days ago
97.92 % uptime
Today
Cathay Pacific Major Outage
90 days ago
97.92 % uptime
Today
Copa Airlines Operational
90 days ago
100.0 % uptime
Today
easyJet Operational
90 days ago
100.0 % uptime
Today
Emirates Operational
90 days ago
98.94 % uptime
Today
Hahn Air Major Outage
90 days ago
97.92 % uptime
Today
Iberia Major Outage
90 days ago
97.02 % uptime
Today
Lufthansa Group Major Outage
90 days ago
97.88 % uptime
Today
Singapore Airlines Major Outage
90 days ago
97.92 % uptime
Today
Southwest Major Outage
90 days ago
97.92 % uptime
Today
Transavia Operational
90 days ago
99.98 % uptime
Today
United Operational
90 days ago
100.0 % uptime
Today
Vueling Operational
90 days ago
100.0 % uptime
Today
WestJet Operational
90 days ago
99.96 % uptime
Today
Air Canada Operational
90 days ago
100.0 % uptime
Today
Qantas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Unresolved incident: From Saturday 0600 GMT until Sunday 2359GMT we expect the sandbox environment for some airlines to be down.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.