Identified - The United sandbox system is experiencing an issue and no offers are currently being returned. We are monitoring the situation and waiting for updates.
This does not affect the live United integration.
Mar 3, 15:50 UTC
This does not affect the live United integration.
Mar 3, 15:50 UTC
API (api.duffel.com)
Operational
Dashboard (app.duffel.com)
Operational
Website and Documentation (duffel.com)
Operational
Airline Integrations (Live)
Operational
Aegean Airlines
Operational
American Airlines
Operational
British Airways
Operational
Cathay Pacific
Operational
Emirates
Operational
Hahn Air
Operational
Iberia
Operational
Lufthansa Group
Operational
Singapore Airlines
Operational
Southwest
Operational
Transavia
Operational
United
Operational
Vueling
Operational
WestJet
Operational
Air Canada
Operational
Airline Integrations (Sandbox)
Major Outage
Aegean Airlines
Operational
American Airlines
Operational
British Airways
Operational
Cathay Pacific
Operational
Emirates
Operational
Hahn Air
Operational
Iberia
Operational
Lufthansa Group
Operational
Singapore Airlines
Operational
Southwest
Operational
Transavia
Operational
United
Major Outage
Vueling
Operational
WestJet
Operational
Air Canada
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Automated Maintenance: Database
Mar 13, 08:00-09:00 UTC
The Duffel API (https://api.duffel.com) and Dashboard (https://app.duffel.com) may experience disruptions on Saturday, March 13th for approximately 1 hour.
What is the purpose of this downtime? This work is part of routine maintenance done by our infrastructure provider to the service powering our main datastore. It is worth noting that while the maintenance window is set for 1 hour, this type of work consists of a restart of the system which usually takes no longer than a few minutes.
When will this happen? Our main database instance is scheduled to undergo routine, automated maintenance on March 13, 2021 at 08:00:00 UTC.
How will this affect me? During this period the Duffel API and Dashboard services will experience interruptions, meaning that you won't be able to issue searches or book flights. There will be no action required from you before, during or after the maintenance.
We apologise for any inconvenience this may cause. If you have any questions or concerns please reach out to us directly via your preferred channel or via help@duffel.com.
Posted on Feb 26, 14:32 UTC
What is the purpose of this downtime? This work is part of routine maintenance done by our infrastructure provider to the service powering our main datastore. It is worth noting that while the maintenance window is set for 1 hour, this type of work consists of a restart of the system which usually takes no longer than a few minutes.
When will this happen? Our main database instance is scheduled to undergo routine, automated maintenance on March 13, 2021 at 08:00:00 UTC.
How will this affect me? During this period the Duffel API and Dashboard services will experience interruptions, meaning that you won't be able to issue searches or book flights. There will be no action required from you before, during or after the maintenance.
We apologise for any inconvenience this may cause. If you have any questions or concerns please reach out to us directly via your preferred channel or via help@duffel.com.
Posted on Feb 26, 14:32 UTC