Timeouts with SSO provider

Resolved·Degraded performance

Issue with WorkOS integration resolved.

Thu, Jul 16, 2026, 10:45 AM

(2 months ago)

Affected components

Jul 16, 2026, 08:30 AM

10:41 AM

Dashboard (app.duffel.com)

Updates

Resolved

Issue with WorkOS integration resolved.

Thu, Jul 16, 2026, 10:45 AM

Monitoring

WorkOS has resolved the incident on their side and are monitoring to ensure their fix was successful. We have seen SSO signin succeed but we’ll continue to monitor before updating this to fully resolved.

Thu, Jul 16, 2026, 10:41 AM

Investigating

We are seeing some slowness and timeouts with our SSO provider. This will affect organisations with SSO log in for the dashboard enabled.

Thu, Jul 16, 2026, 08:30 AM(2 hours earlier)