Complete
Update automated by incident.io
In progress
Update automated by incident.io
Scheduled
The Duffel API (both https://api.duffel.com and https://api.duffel.cards) as well as Dashboard (https://app.duffel.com) will experience disruptions on Saturday October 21st 2023, between 08:00–09:00 UTC (09:00–10:00 BST).
What is the purpose of this downtime? This work is part of routine maintenance, carried out by our infrastructure provider, to the service powering our database. It is worth noting that while the maintenance could occur at any time during the 1h window, the actual disruption is around 60 seconds on average.
When will this happen? Saturday October 21st 2023, between 08:00–09:00 UTC (09:00–10:00 BST).
How will this affect me? During this period, the Duffel API (both https://api.duffel.com and https://api.duffel.cards) as well as Dashboard services (https://app.duffel.com) will experience interruptions, which may mean search or booking functionality is unavailable. There will be no action required from you before, during or after the maintenance.
We apologise for any inconvenience this may cause. If you have any questions or concerns please reach out to us directly via your preferred channel or via help@duffel.com.
The Duffel Team