No components marked as affected
Resolved
The issue has been resolved by our partners and we now see LATAM offers being returned successfully.
Monitoring
We've received an update from our partner notifying that the issue should now be resolved.
We're seeing an increase in successful requests and are actively monitoring LATAM bookings.
We shall provide an all clear when we see error rates return to expected levels.
Investigating
We've noticed a high number of requests made to the LATAM integration that are returning no offers.
We're currently investigating alongside our partners and shall provide updates when we know more.
Duffel customers may notice a lack of LATAM offers in their offer requests while this incident is ongoing.