30th July 2020 at 03:02am UTC, our main cluster responsible for running applications underwent automated maintenance. This lasted for 2 minutes and caused service outage of our API (https://api.duffel.com). We will be reviewing our automated maintenance windows to ensure that this kind of maintenance, if possible, does not cause outages in the future and reviewing our internal practices so that we are able to communicate this in advance to all of our customers.
No components marked as affected
Resolved
30th July 2020 at 03:02am UTC, our main cluster responsible for running applications underwent automated maintenance. This lasted for 2 minutes and caused service outage of our API (https://api.duffel.com). We will be reviewing our automated maintenance windows to ensure that this kind of maintenance, if possible, does not cause outages in the future and reviewing our internal practices so that we are able to communicate this in advance to all of our customers.