Emirates order creation is now working normally in Duffel Content mode. We have re-enabled the integration for affected customers.
The underlying cause was an access control issue with Emirates' IT provider. We're working with them to reduce the chance of this happening again.
No components marked as affected
Resolved
Emirates order creation is now working normally in Duffel Content mode. We have re-enabled the integration for affected customers.
The underlying cause was an access control issue with Emirates' IT provider. We're working with them to reduce the chance of this happening again.
Investigating
We are continuing to investigate this issue.
Investigating
Order creation is currently not working for customers using Emirates in Duffel Content mode.
We've temporarily disabled the Emirates integration for affected customers while we investigate.