Affected components
No components marked as affected
Updates
Resolved
We detected an order being successfully booked. So we believe the third-party API fix worked.
Wed, Feb 23, 2022, 10:36 AM
6d earlier...
Monitoring
The third-party service released a fix for the issue. We're monitoring to see if it has worked.
Wed, Feb 16, 2022, 09:19 PM
10h earlier...
Identified
The third-party service provider identified the issue and is fixing it. We'll let you know soon when LATAM is back up online.
Wed, Feb 16, 2022, 11:02 AM
19h earlier...
Investigating
We've spotted that something is wrong with our third-party LATAM services. The service is slower than normal resulting in timeout connection errors. We're currently investigating the issue, and will provide an update soon.
We disabled the LATAM integration services while our engineering team is investigating.
Tue, Feb 15, 2022, 03:57 PM