Farelogix has fixed the issues on their side, so all Farelogix-powered airlines are back to normal and things have been stable since.
Error rates are back to pre-incident levels and we have no indication of any further issues so we are closing the incident.
No components marked as affected
Resolved
Farelogix has fixed the issues on their side, so all Farelogix-powered airlines are back to normal and things have been stable since.
Error rates are back to pre-incident levels and we have no indication of any further issues so we are closing the incident.
Monitoring
Farelogix has fixed the issue on their side. We've re-enable access to these airlines in the Duffel platform now. We will keep monitoring.
Monitoring
We have enabled limited access to Lufthansa via our Travelport integration as well.
Monitoring
Farelogix is still experiencing issues. Due to the length of the outage, we have enabled limited access to the following airlines via our Travelport integration: Aegean Airlines, American Airlines, Copa Airlines, Emirates, Hawaiian Airlines, Qantas, Qatar Airways, United and WestJet.
Monitoring
Farelogix has reported an issue in their infrastructure, all Farelogix-powered airlines are currently down. The airlines are: Lufthansa Group, Aegean Airlines, American Airlines, Copa Airlines, Emirates, Hawaiian Airlines, Qantas, Qatar Airways, United and WestJet
Farelogix has reported they're having issues with the domain farelogix.com domain which powers all of these airlines. Farelogix is currently working on fixing this.
For the time being we has disabled these integrations on our side, and we will continue to monitor the status on Farelogix recovery.
Identified
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Identified
We've spotted that something has gone wrong, all Farelogix-powered airlines seem to be down. These are: Lufthansa Group, Aegean Airlines, American Airlines, Copa Airlines, Emirates, Hawaiian Airlines, Qantas, Qatar Airways, United and WestJet
We are currently investigating.
Identified
Lufthansa Group is experiencing an outage. We've disabled their integration in the Duffel platform to prevent errors from happening. We'll keep this incident updated as we receive updates from Lufthansa.
Identified
The issue has been identified and a fix is being implemented.